Data Governance & Lifecycle

Data Security & Deletion Policy

Transparent guidelines on data retention thresholds, opening balance rollovers, 60-day deletion rules, and multi-tenant security for MandiCore ERP (mandicore.com) by SAR Infosoft.

Policy & Company
Technical Questions?

Reach out to our cloud infrastructure team for data lifecycle inquiries.

info@sarinfosoft.com
Policy Authority: Scope And Research Infosoft (SAR Infosoft)
Platform & Domain: MandiCore SaaS (mandicore.com)
Scope: SaaS Data Retention & Deletion
1 Overview & Cloud Infrastructure

This policy defines the standards, lifecycle management, retention thresholds, and deletion protocols applied to subscriber business records hosted on the MandiCore (MandiScope ERP) SaaS platform, engineered and managed by Scope And Research Infosoft (aka SAR Infosoft; corporate website: www.sarinfosoft.com), Chhindwara (Madhya Pradesh).

The SaaS application is delivered securely through www.mandicore.com and its isolated tenant environments with strict logical data isolation between subscribers.

2 Data Retention Limits & Opening Balance Rollover

Mandi trading environments require sub-second query response times during busy morning hours when multiple farmers and buyers queue at shop counters. To guarantee uncompromising system performance, data retention is structured as follows:

Active Retention Ceiling: SAR Infosoft maintains active transactional data for each subscriber for a period of up to 3 Years OR up to 55,000 Sales Voucher item records, whichever milestone occurs first.

Automated Opening Balance Rollover: When an organization's record volume reaches either the 3-year threshold or 55,000 sales item records:

  • The system calculates and resets the financial opening balances, party balances, and crate ledger positions as of the 3-year cutoff date.
  • Historical transaction details beyond 3 years are rolled into the fresh opening baseline.
  • This ensures your day-to-day voucher entry, billing, and statements continue running uninterrupted with maximum speed and zero database bloat.
3 Unrenewed Subscriptions & 60-Day Deletion Policy

Active subscriptions maintain cloud hosting and automated database safeguards. Upon plan expiration, the following lifecycle rules apply:

Permanent Deletion after 60 Days: If a subscriber does not renew their subscription within 60 days after the expiry date, SAR Infosoft will permanently delete that subscriber's complete organization database and all associated records.
Once deleted, the data is completely unrecoverable under any circumstance.

Subscribers are advised to complete renewal within the 60-day post-expiry window to prevent irreversible loss of party masters, past lot registers, and voucher history.

4 Pilot Project Status & Data Extraction Guarantee

MandiScope SaaS is currently maintained as a Pilot Project. While we strive to maintain long-term continuous service, SAR Infosoft reserves the right to modify or discontinue this pilot project in the future.

Data Extraction Guarantee: If SAR Infosoft decides to discontinue this SaaS service in the future, all registered subscribers will receive prior notification and will be granted an adequate opportunity and data export window to extract, download, and back up their organization records.
5 Non-Disclosure & Commercial Analytics Usage
  • Zero Direct Raw Data Sales: SAR Infosoft will never directly sell raw confidential client records (e.g., individual farmer identities, shop ledger figures, custom transaction amounts) to any third party.
  • Commercial Analytics Usage: SAR Infosoft reserves the right to aggregate, de-identify, and analyze platform-wide trends (such as mandi arrival volume patterns, commodity trends, and platform throughput statistics). SAR Infosoft may utilize these anonymized analytical insights for system enhancement and commercial analytics purposes.
6 Essential Best Practice: Daily Day-Report Hard Copy
Daily Physical Printing Strongly Recommended: We highly recommend that each subscriber prints and maintains a physical hard copy record of the "Day-Report" daily at the conclusion of every trading session.

A physical printed copy of the Day-Report serves as an immediate offline reference for cash reconciliation, farmer settlements, crate stock verification, and local regulatory records.

7 Administrative & Suspension Authority

Scope And Research Infosoft retains full and exclusive rights regarding:

  • Establishing and enforcing data retention, archive rollover, and deletion procedures.
  • Suspending or terminating organization access for expired subscriptions, policy non-compliance, or abuse.
  • Managing multi-tenant database partitions, indexing, and infrastructure updates.
8 Multi-Tenant Security Architecture

MandiScope implements comprehensive technical measures to safeguard subscriber data:

  • Logical Tenant Isolation: Every database query is strictly parameterized by Org_Id, preventing any cross-organization data leakage.
  • Encrypted Transmission: All data transmitted between your browser and the cloud servers is secured via modern SSL/TLS encryption.
  • Password Cryptography: Passwords and administrative credentials are cryptographically hashed and salted.
9 Contact SAR Infosoft
Scope And Research Infosoft (SAR Infosoft)
Address: Near Patel Mangal Bhavan, Bhushanwadi, Chhindwara, Madhya Pradesh – 480001, India
Application Domain: www.mandicore.com
Corporate Website: www.sarinfosoft.com